Terms & Conditions

Last updated: February 28, 2026

1. General Information

These Terms and Conditions govern your use of Funky Pizzeria's website and services. By accessing our website or using our services, you agree to be bound by these terms.

Funky Pizzeria is a restaurant located in Swansea City Center, Swansea, Wales. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting.

2. Orders and Payment

When ordering from Funky Pizzeria:

• • All prices are in British Pounds (GBP) and include VAT where applicable
• • We reserve the right to refuse any order at our discretion
• • Payment must be made at the time of ordering unless otherwise agreed
• • We accept cash and major credit/debit cards

3. Cancellation and Refunds

For orders and bookings:

• • Cancellations must be made with reasonable notice where possible
• • Refunds are at the discretion of management and will be considered on a case-by-case basis
• • If you are dissatisfied with your order, please contact us within a reasonable time
• • We are not responsible for orders that are not collected or delivered due to incorrect information provided by the customer

4. Loyalty Program

Our loyalty program terms:

• • The loyalty program is subject to our discretion and terms may change
• • Slices are earned only on purchases over £10
• • Rewards cannot be exchanged for cash
• • We reserve the right to modify or terminate the loyalty program at any time
• • Loyalty program accounts are non-transferable

5. Food Allergies and Dietary Requirements

While we take allergies seriously, we cannot guarantee that any item is completely free from allergens due to the risk of cross-contamination. It is the customer's responsibility to inform us of any allergies or dietary requirements. Please refer to our Allergies & Dietary Information page for more details.

6. Liability

Funky Pizzeria shall not be liable for:

• • Any indirect or consequential loss or damage
• • Loss of profit, revenue, or business opportunity
• • Any loss or damage arising from circumstances beyond our reasonable control
• • Any allergic reactions if customers fail to inform us of their allergies

7. Website Use

When using our website:

• • You must not use the website for any unlawful purpose
• • We reserve the right to modify or discontinue the website at any time
• • All content on the website is the property of Funky Pizzeria unless otherwise stated
• • We are not responsible for third-party websites linked from our site

8. Health and Safety

We are committed to maintaining high standards of food safety and hygiene. All our staff are trained in food safety practices, and we comply with all relevant health and safety regulations.

9. Complaints

If you have a complaint, please contact us at hello@funkypizzeria.co.uk. We take all complaints seriously and will respond as soon as possible.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.